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Loyalty

&Upside

Your next-generation growth strategy

Retailers are right to invest in loyalty. Consumers want value, and they make decisions about where to shop accordingly. But the average shopper is not that loyal to any one brand, belonging to multiple programs and spreading around their purchases. Upside helps you win wallet share by creating more loyalty “super-users,” boosting the impact of your existing investments.

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More than 50% of loyalty members churn
within a year of sign-up. What’s the fix?

Read the report

If we can get a current loyalty customer to spend more with us because of Upside, that’s going to grow our bottom line.”

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Bob Hardester

Chief Information Officer, Schnucks Markets

See results from Schnucks

Upside helps keep our franchise front and center in our customers’ minds. That’s the biggest challenge in our company.

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Ryan Swanson

VP of Marketing & Restaurant Development, Domino’s

Hear from Ryan

Existing Schnucks Rewards members started visiting stores 24% more often and spent 5% more per visit with Upside.

Schnucks logo
Schnucks case study
See more results here

How does adding Upside boost your program's results?

Together, loyalty and Upside drive better results than either solution alone. From initial launch to impact validation, we work together to transform your status quo.

Grow your membership 

Upside invests more than $100 million in marketing spend every year to attract new users to the marketplace. Retailers get the benefits of advertising without any of the associated cost (or risk).

Read research on how loyalty members behave

Boost customer retention and visit frequency

Upside’s personalized promotions work alongside your existing initiatives so that customers are more engaged with your business, more often.

Read how to turn loyalty members into super-users

Account for
double-discounting

Allow your customers to stack Upside cash back with other rewards in a way that protects your margin on every transaction.

Read how Upside works with existing loyalty investments

Measure the impact

Your on-demand dashboard makes it easy to see your Upside results down to the customer or transaction level.

Read what makes Upside's dashboard unique

Read more

Loyalty membership doesn’t always spell loyal behavior

Loyalty membership doesn’t always spell loyal behavior

Loyalty membership doesn't always mean loyal behavior from your shoppers. Get the consumer perspective on loyalty programs in this report today.

How to turn loyalty members into super-users

How to turn loyalty members into super-users

There’s a gap between loyalty membership and loyal behavior, but there’s a big opportunity to win more visits and more dollars to your store.

A guide to loyalty & Upside

A guide to loyalty & Upside

This comprehensive guide shows exactly how Upside works with your existing loyalty investments to boost impact.

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demo

Request a demo of our platform with no obligation. Our team of industry experts will reach out to learn more about your unique business needs.